A guide to items that cannot be shipped from US, UK, Canada, China and UAE or cannot be received into Kenya, Ghana, Nigeria, Rwanda, Uganda or Zambia or have limited shipping options. Please review this carefully before shopping. if in doubt, please reach out to us at [email protected]
Laws vary by country. The items below cannot ship at all, can either ship by air or sea or have limits on how they can ship or the quantity. These restrictions are constantly changing. As we know, we will update this page but ultimately please ensure that the items you purchase comply with all government and carrier restrictions.
Prohibited items cannot ship at all. Limited items have reduced shipping options on quantity or specific type of item and may require special documentation or have extra fees associated with them. If you have concerns about your product, please contact [email protected] before you make your purchase.
Where special documentation is required, we can help
Art and Antiquities
Lead Acid Batteries
Electric bikes over 100Wh
Fertilizers and Pesticides
Hazardous materials & Dangerous Goods
Loose Precious Stones
Loose Lithium Batteries
Means of Payment
Tobacco and Nicotine Products
Used and Refurbished Electronics (Rwanda only)