Frequently Asked Questions

The concierge fee is as follows depending on item price;

• Orders with a total item cost ≥ $500 are charged 7.5% of the total item value.
• Orders with a total item cost < $500 and containing a single product listing are charged a flat fee of $38.
• Orders with a total item cost < $500 and containing multiple product listings are charged a flat fee of $50.

Pickups can be done within Delaware at a $50 minimum fee. However, we ask that you contact us in advance before making these purchases to confirm when we can arrange to have the pickup done.

This 3PL/ fulfillment service is available and deliveries are done with bikes to areas within the CBD for small to large businesses. Please reach out to the respective country customer care team for more details.